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Learning Technology Specialist

Position Details

Position Information

Position Title Learning Technology Specialist
Who We Are
At BCIT, putting people at the core of everything we do is paramount. This idea is the foundation of BCIT’s People Vision, which describes the Institute’s goals and priorities in respect to our people. In a complex and uncertain world, it’s vital our people feel valued, supported and connected. BCIT champions a culture of innovation and global progress through people’s imagination and creativity. With a competitive compensation package, great work-life balance, and career advancement opportunities, see why we’ve earned the title of one of BC’s Top Employers for over ten years running.
Position Summary
BCIT’s Learning and Teaching Centre is seeking a regular, full time (1.0 FTE) Learning Technology Specialist. This position provides advisory services, support, training and systems administration for BCIT students, faculty, administrative staff, management, and external clients and partners in the development, implementation and use of educational technologies, systems, and infrastructure for BCIT’s enterprise educational technologies.
Duties & Responsibilities

Educational Support:
  • Develops and delivers training and ongoing support for the configuration, use and application of course management and delivery software, and other educational technology applications such as safe exam browsers, desktop conferencing systems, interactive multimedia, VR, e-Portfolios, development applications and object repositories.
  • Provides training and ongoing support to BCIT and external personnel and students in the use of course management and delivery software, and other educational technology applications.
  • Provides technical support during the planning, development, pilot and ongoing delivery stages of courses using e-learning technologies.
  • Contributes to the establishment of criteria and processes required to ensure that documentation, including file naming conventions, directory storage structures, ID’s, style guides, course navigation, use of teaching and learning tools, and password access, is complete and consistent.
  • Provides up-to-date information and recommendations to facilitate decision making related to educational technology and related strategic planning
  • Counsels faculty regarding appropriate delivery methods, learning tools and computer applications to achieve desired outcomes.
  • Recommends online and other educational technology strategies at the planning, design and production stages of curriculum development.
  • Trouble-shoots and problem solves for management, faculty, staff and students during the planning, designing, developing, prototyping, piloting and ongoing delivery of courses.

Administration Support:
  • Assesses needs, researches, recommends, selects, configures and integrates educational technology at the enterprise level for use across BCIT. Works with programs and other BCIT support departments to ensure seamless functionality of systems and applications involving access to, and use of, BCIT’s educational technologies.
  • Provides course administration support and assistance to students and faculty in flexible/on-line learning courses and programs.
  • Researches, develops, documents and communicates processes and procedures in the areas of course management and delivery systems, and educational technology.
  • Serves as project coordinator for educational technology systems projects.
  • Participates in Institute committees and projects related to the administration and support systems for educational technology and e-learning.
  • Reviews and recommends software changes and enhancements.
  • Recommends technical standards for the implementation and integration of web-based technologies and strategies.
  • Works with Information Technology Services to ensure e-learning systems and applications are compatible and integrated with institutional databases and portals.
  • Coordinates and maintains data bases of BCIT e-learning course for external sites.
  • Participates in marketing initiatives such as developing and maintaining web sites, conducting departmental tours, etc.
  • Identifies administrative issues and makes recommendations on infrastructure supporting on-line learning and educational technology.
  • Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP).
  • Undertakes related duties as assigned, consistent with the job grade of this position.

The qualifications section for this position was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications.

  • Diploma of Technology or equivalent.
  • Training in instructional design such as the Instructional Skills Workshop level or equivalent.

  • Two years general experience plus two years recent related experience in educational technology.
  • Experience coordinating projects with a proven ability to establish priorities, identify tasks, coordinate the activities of project participants and report on the status of a project.
  • Knowledge of the curriculum design process.

Software/Computer Application(s) and Expertise:
  • Demonstrated knowledge in online course management and delivery systems, web browsers, and other education applications.
  • Training or demonstrated skills/knowledge in the area of web-based programming, such as HTML5, CSS, JavaScripting, jQuery, screen capture applications, accessibility standards and analytics.
  • Specialized expertise or interest in one or more areas of innovation in Educational Technology such as VR/AR, AI, Adaptive Assessment or Learning, etc.
  • Knowledge of, and demonstrated commitment to, maintaining currency in a wide variety of office productivity (e.g. Word, Excel, Access, etc.) and educational software applications with the ability to make informed and competent decisions related to software applications.

Communication/Interpersonal Skills:
  • Exceptional interpersonal, organizational, and communication skills.

Other Skills/Abilities:
  • Demonstrated ability to model high quality, customer service orientation in all client interactions (internal and external). Helpdesk/client support and triage/technical problem solving ability.
  • Must be a team player, with the demonstrated ability to work in the dual role of team participant and team leader.
  • Effective training and presentation skills with ability to train adult learners.
  • Demonstrated ability to research, summarize, and present clear and concise data to answer specific questions.
  • Flexible hours may be required.
Additional Information
Benefits – Why you’d love working with us

  • Competitive pay
  • Minimum of fifteen days of vacation
  • Competitive employer-paid extended health and dental plan – take a look at our benefit plans!
  • Defined benefit pension plan with employer contributions
  • Flexible hybrid work arrangements available
  • Professional Development funds and resources
  • Access to most BCIT Flexible Learningcourses free of charge
  • Wellness and Employee Assistance programs
  • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more

BCIT values diverse experiences, ideas, cultures and perspectives and is committed to fostering a diverse and inclusive workplace. As an equal opportunity employer, we encourage applications from members of all groups experiencing barriers to equity. If you require accessibility accommodations during any part of the application or hiring process, please contact so we can best support you. Please note that all applications must be submitted via the careers page portal, email applications will not be accepted.

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).
Salary Range Salary Grade 9: $64,353 - $69,868 per annum.
Additional Salary Information
External hires are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. Salary prorated based on percentage and term of appointment.
Position Details

Posting Category Information Systems / Technology
School/Service Area Learning & Teaching Services-Dean's Office
Campus Location Burnaby campus
Bargaining Unit BCGEU Support Staff
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 05/27/2024
Anticipated End Date
Competition Information

Competition Number 24B405
Competition Open Date 04/10/2024
Competition Close Date
Open Until Filled? Yes
Quicklink for Posting

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Certificate
    • Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-2
    • 3-5
    • 6-9
    • 10+
  3. * New employees to BCIT are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. The salary is prorated based on percentage and term of appointment. Please select which statement best describes your situation:
    • I am a current BCIT employee, this is not applicable to my situation.
    • I am not a current BCIT employee and would be satisfied with placing at the minimum of the indicated salary range.
    • I am not a current BCIT employee and would not be satisfied with placing at the minimum of the indicated salary range.
  4. * All positions at BCIT require on campus presence at the applicable campus location(s). This means the successful candidate must be able to and willing to relocate to the Lower Mainland. Please select from the following that best describes your situation:
    • I currently reside in the Lower Mainland
    • I do not currently reside in the Lower Mainland, however I am willing and able to relocate if found to be the successful candidate
    • I do not currently reside in the Lower Mainland and I am unwilling to relocate

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents